At Peninsula Motorhomes we ensure that your item is securely packaged before shipment. Your tax invoice will either be sent by e-mail or may be included in the packaging.  Goods purchased from our online store are usually processed and shipped within three working days of us receiving your order.  In cases where items displayed are out of stock we will contact you with details of when the goods are expected to arrive. Some in store items will be dispatched direct from our interstate suppliers, this is so we can provide our customers with the best price on these items by eliminating the freight costs from our supplier to us.

You may notice too that some bulky items in our store have no freight included, this is so that we have the opportunity to source the most cost effective way to ship your product.  All we ask is you email us with your post code, address and the item you require, to sales@peninsulamotorhomes.com.au and we will be happy to supply you with a shipping quote.

To supply our customers with the most reliable service we use the services of TNT and other freight companies including Fastway and Australia Post.  This may vary from time to time. Insurance cover against loss or damage for your item while in transit is also available, just contacts us and we will be more than happy to supply you with a quote.  Always remember that when goods are shipped to you by courier or post, inspect the goods for damage prior to signing for them, once a signature is obtained it is deemed that the goods have arrived undamaged.  Accidents do happen whilst in transit.

Payments can either be made by credit card, cheque or EFT: the choice is yours.  All credit card and identity details are securely kept and  If you wish to purchase goods using your credit card over the phone feel free to do so by calling 0418 257 085.
For all cheque and EFT payments goods will be dispatched once your payment has been cleared, in some cases this may hold up the shipping process slightly.

TNT Freight Insurance

TNT offers Extended Warranty Insurance.  If you elect to ship including this Insurance, and TNT accepts this request, the goods will be shipped with TNT Extended Warranty 'C' cover.

TNT guarantee to deliver the goods in the same condition that the goods were provided to them. If the goods are lost whilst in their care they will refund the elected value of the goods. If the goods are damaged whilst in their care they will refund the reasonable cost of
repair up to the elected value. 

The Extended Warranty is for physical loss or damage and does not include consequential loss.

Liability is limited to the amount of the Extended Warranty elected on the consignment note.  Requests for Insurance in excess of $10,000 require prior written approval from TNT Express. The maximum value for which Insurance is available is $40,000.